2: Foundations
Welcome to Foundations! I really hope you enjoyed your journey through Launch and are ready to take your development to the next stage. You’ll find the structure similar to Launch, as Foundations also uses video, online discussions, reading and reflection to help you learn.
We’re going to look at a number of different things in Foundations. We’re going to be thinking more broadly about leadership. How does it impact on how care is delivered. What does research in healthcare tell us are the key attributes of the most successful leaders.
What topics will you cover?
How Foundations works
Understanding person-centred care
Is patient experience a verbal analgesic?
Methods of understanding patient experience
Leadership behaviour for person-centred care
The Francis Inquiry – overview
Challenges in healthcare
Emotional intelligence & leadership effectiveness
The Johari Window
The healthcare leadership model
Power and influence
Levels of listening
Giving and Receiving Feedback
What is adaptive leadership?
Your leadership difference
What next?
Estimated completion is approximately 35 hours.
What will you achieve?
By the end of the course you’ll be able to…
Who is the course for?
This course is open to anyone but has been designed with health and care professionals in mind. It is aimed at those new to leadership who are entering into the uncertain and complex environment of leadership and practice. This is the follow on course after completion of Edward Jenner Launch.